As a coffee and beverage solutions supplier, it is our responsibility to ensure that our customers have the support needed to make their business a success. It is for this reason that we have a highly skilled team of technicians, trainers, auditors, and call centre agents who make it their duty to timeously respond to client requests, queries, and challenges.
We offer a range of services to accommodate all these needs, which include:
- Training
- Technical Support
- Auxiliary Product
- Bespoke Blending
- Coffee Shop Design
- Activations & Promotions
Having good coffee is one thing but in-cup quality can only be achieved in conjunction with a good barista. Our training team are coffee experts and have spent many years honing their craft to ensure that they have the skills and knowledge needed to upskill up-and-coming coffee stars. Once the baristas have the skills needed, our coffee consultants will visit their sites regularly to conduct technical and barista audits. This allows us to keep our finger on the pulse and to make sure that high standards are maintained. This serves as a proactive approach to the maintenance of equipment, training, and service levels.
Having good coffee is one thing but in-cup quality can only be achieved in conjunction with a good barista. Our training team are coffee experts and have spent many years honing their craft to ensure that they have the skills and knowledge needed to upskill up-and-coming coffee stars. Once the baristas have the skills needed, our coffee consultants will visit their sites regularly to conduct technical and barista audits. This allows us to keep our finger on the pulse and to make sure that high standards are maintained. This serves as a proactive approach to the maintenance of equipment, training, and service levels.
We have a dedicated technical team and access to all major machine parts. This allows us to offer full technical support within a 24 to 48 hour turnaround time, dependent on the location. As far as possible, we endeavor to attend to all technical problems on-site but on the odd occasion when the machine needs to be uplifted and taken to our workshop, we will try our utmost best to replace it with a loan unit to minimize downtime.
We pride ourselves on being a one-stop-shop supplier. We provide the full basket and have a comprehensive range of auxiliary products, including but not limited to takeaway cups, sugar, stirrers, hot chocolate, flavoured syrups and powders, a selection of teas, and alternative milk options – to name a few. We want to supply the best of everything, so we are always shopping around to achieve this and work closely with our customers to regularly update their beverage offerings.
We pride ourselves on being a one-stop-shop supplier. We provide the full basket and have a comprehensive range of auxiliary products, including but not limited to takeaway cups, sugar, stirrers, hot chocolate, flavoured syrups and powders, a selection of teas, and alternative milk options – to name a few. We want to supply the best of everything, so we are always shopping around to achieve this and work closely with our customers to regularly update their beverage offerings.
Avanti provides a bespoke blending service to our customers who are looking for a tailored coffee product to suit the taste profiles of their guests. We have successfully achieved this for several well-known restaurants and group chains.
Being innovative is important to us and we want to be able to help our customers at every touchpoint which is why we recently introduced concept branded spaces and trend-setting resolutions.
Being innovative is important to us and we want to be able to help our customers at every touchpoint which is why we recently introduced concept branded spaces and trend-setting resolutions.
We have several mobile solutions and coffee equipment that our clients can rent out if they’re looking for pop-up coffee stations for activations, promotions, or events.